Terms & Conditions of Sale
Last updated: 2026
These Terms and Conditions govern the use of the websiteinnovationapc.comand the sales or service interactions concluded through it betweenThe Lead Empire L.L.C-FZand customers. By browsing the website, submitting a request, or placing an order where available, you agree to these terms.
1. Identity of the Seller
The Lead Empire L.L.C-FZ— Registered office: Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates. Emailinfo@innovationapc.com.
2. Products and information
The website presents product selections, descriptions, prices, offers and availability where applicable. We aim to keep all information accurate and updated, but minor errors, stock changes or display differences may occur. The information shown at the time of order submission applies to that order unless a clear technical or pricing error is identified.
3. Order process
Customers may place an order or submit a request through the forms or contact options available on the website. An order is considered received when the relevant information is submitted successfully. Where confirmation is required, the order may be subject to additional communication before processing.
4. Prices and payment
Prices, where displayed, are shown in the currency indicated on the website and may include or exclude taxes, delivery charges or additional fees depending on the specific offer and destination. Any available payment methods will be displayed during the order or checkout process. No payment method should be considered available unless it is expressly shown on the website.
5. Delivery
Shipping times, costs and delivery methods may vary based on the product, destination, courier availability and operational conditions. Full shipping information is provided in ourShipping Policy.
6. Returns and refunds
Return and refund requests are handled according to the conditions stated in ourRefund & Return Policy. To request assistance with a return or refund, contact us atinfo@innovationapc.com.
7. Customer obligations
Customers are responsible for providing accurate contact, delivery and order information. Customers must use the website lawfully and must not submit false, misleading, abusive or unauthorized requests. If incorrect information causes delays, failed delivery or additional costs, responsibility may remain with the customer where permitted by applicable law.
8. Website use
All website content, including text, layout, graphics, branding and visual elements, is provided for informational and commercial purposes. You may not copy, reproduce, distribute, interfere with, or misuse any part of the website without prior written permission, except where allowed by law.
9. Limitation of liability
To the fullest extent permitted by applicable lawThe Lead Empire L.L.C-FZis not liable for indirect, incidental or consequential damages arising from website use, technical interruptions, product misuse, third-party services, courier delays, or circumstances outside our reasonable control. Nothing in these terms limits rights that cannot be excluded under applicable consumer protection laws.
10. Privacy and cookies
Personal data is handled according to ourPrivacy Policy, in compliance with the EU General Data Protection Regulation (GDPR) where applicable. The website may use cookies as described in ourCookie Policy.
11. Governing law and jurisdiction
These Terms and Conditions are governed by the laws of the United Arab Emirates (Dubai), without prejudice to the mandatory consumer protection rights afforded to consumers resident in the European Union and European Economic Area under applicable EU law. EU/EEA consumers additionally retain the benefit of any more protective mandatory provisions of the law of their country of habitual residence.
12. Right of withdrawal (EU/EEA consumers)
Consumers resident in the European Union or European Economic Area have the right to withdraw from a purchase within 14 days of receiving the goods, without giving any reason, in accordance with Directive 2011/83/EU on consumer rights. To exercise this right, contact us at info@innovationapc.com before the deadline. Certain goods may be exempt from withdrawal to the extent permitted by applicable law.
13. Changes to these terms
The Lead Empire L.L.C-FZmay update these Terms and Conditions at any time. Any changes will be published on this page with the latest update year. Continued use of the website after publication means acceptance of the updated terms.
14. Contact
For any inquiry regarding these Terms and Conditions, write toinfo@innovationapc.com